Austin Nilsson

Austin Nilsson currently serves as the Head of Customer XM Software Services for the Americas at Qualtrics, where leadership encompasses a diverse team of professionals involved in software services. Prior roles at Qualtrics include Head of Employee XM Technology Services in North America, Manager for Employee XM, and Project Manager for significant software agreements. Austin possesses a strong background in product management, team leadership, and client engagement, proven through successful project deliveries and strategic initiatives across various product lines. Educationally, Austin holds a Bachelor's degree in Business Management with an emphasis on Organizational Behavior and Human Resources, as well as a Bachelor of Science in Organizational Behavior Studies, both from Brigham Young University. Additionally, early career experience includes roles in organizational development and sales, as well as volunteer leadership in a mission capacity.