Barry Donakey

Barry Donakey is a Senior Product Expert at Qualtrics, where since September 2021, Barry has assisted over 2,500 clients and achieved a remarkable 4.86/5 Customer Satisfaction rating. Prior experience includes roles at doTERRA International LLC, where Barry served as a Workforce Management Specialist and Real-Time Workforce Analyst, implementing scheduling improvements and ensuring service levels across multiple markets. Barry also worked as a Spanish Customer Service Representative, successfully managing over 1,800 member interactions. An internship with The Church of Jesus Christ of Latter-day Saints involved leading financial self-reliance groups in the Dominican Republic, while earlier experience included teaching language skills at the Missionary Training Center. Barry holds a degree in English, Spanish Studies, and International Business from Brigham Young University, awarded in 2022.