Erin Casale is a seasoned professional in customer success and program management, with notable experience at Qualtrics from September 2020 to January 2023, where roles included VP & Head of Customer Success for the Public Sector, Director of Enterprise Customer Success, and Head of Education Customer Success. Erin has been a Lighthouse Insider since February 2018, providing personalized career advice to young professionals through a mission-driven platform. Previous experience includes an Associate Brand Manager internship at The Wine Group, customer insights and analytics at Wylder Goods, and significant roles at Results for Development managing global projects in health and technology. Erin holds an MBA from the University of California, Berkeley, with emphases in Marketing and Data Analytics, and a BS in International Health from Georgetown University.
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