Fritz Coutchie is an experienced Professional Services Manager at Qualtrics, focusing on improving customer experience through innovative strategies. With a background in Implementation Specialist and Project Management, they have cultivated expertise in Experience Management, Healthcare IT, and Customer Experience. Fritz has previously served as an Innovation Partner at the Lilly Foundation and a Summer Analyst at BSI Healthcare Services, where they contributed to significant process improvements and financial analysis. They hold dual Bachelor’s degrees in Economics and French Language and Literature from Wabash College.
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