Jon Carbone is an accomplished executive with extensive experience in customer experience and strategic sales. Currently serving as Vice President of Commercial Strategy & Global Strategic Sales at Qualtrics, Jon has previously held significant roles including Executive Advisor at Qualtrics, Enterprise Director at Medallia, and Global Vice President at Voxpopme, where Jon successfully launched the first video feedback product in the experience management market. Jon has also demonstrated leadership as Strategic Director of Customer Success at Verint, overseeing customer success teams and managing $32MM in revenue, and as Customer Experience Consultant at Avtex Solutions, LLC, assisting Fortune 500 clients with experience management challenges. Jon founded Experience Management Systems and has a strong background in consulting, having led engagements with notable clients such as United Airlines and Time Warner Cable, emphasizing the importance of experience management.
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