Jun Xiang Ng

Jun Xiang (Jax) Ng is currently a Principal Customer Success Manager at Qualtrics, where they advocate for change and create value for both customers and organizations. They previously held roles such as Senior Customer Success Manager at Qualtrics, Management Consultant at Capgemini Invent, and Product Manager at Shopee. Jax completed dual Bachelor’s degrees in Economics and Business Administration with a focus on Finance from Singapore Management University, graduating with Summa Cum Laude honors in 2017. Their experience includes expertise in visual/data analytics, digital transformation, project management, and go-to-market strategies.