Justin Deckert, MBA, M.S. , SSM

Customer Success & Project Manager at Omada

Justin Deckert has a diverse work experience spanning different roles and industries. Justin currently works at Omada as a Customer Success & Project Manager since March 2022. Prior to that, they were a Product Owner at DIVERSANT, LLC from August 2021 to December 2021, where they were responsible for designing and executing test cases, collaborating with teams, presenting product demonstrations, and analyzing business aspects.

Before joining DIVERSANT, LLC, Justin worked as a Senior Technical Support Specialist at MoneyGuidePro® Created by PIEtech, Inc. from January 2019 to August 2021. Justin'srole involved providing technical support and assistance to clients.

Prior to that, they were a Client Relationship Manager at Stony Point Wealth Management from August 2017 to December 2018. Justin also served as the Director of Operations at a Wealth Management Firm from May 2016 to July 2017.

Justin's work experience also includes an internship as a Strategy, Policy, and Advocacy Intern at Real Food For Real Kids in 2015. Additionally, they gained experience in Field Maintenance and Athletic Event Support at Old Dominion University from July 2011 to May 2013.

Overall, Justin has a strong background in customer success, project management, product ownership, technical support, client relationship management, and operations.

Justin Deckert has a strong educational background, with multiple degrees and certifications. Justin obtained their Master of Business Administration (MBA) from Longwood University in 2021. Prior to that, they earned a Masters of Science degree in Foods, Nutrition, and Wellness Studies, General from George Mason University, which they completed between 2013 and 2015. Justin also holds a Bachelor of Arts (B.A.) degree in History and a Bachelor's degree in International/Global Studies, both attained from Old Dominion University from 2008 to 2013.

In addition to their degrees, Justin Deckert has also earned certifications to further enhance their skillset. Justin became a Certified SAFe® 5 Scrum Master through Scaled Agile, Inc. in December 2021 and obtained the Financial Paraplanner Qualified Professional certification from the College for Financial Planning in August 2019.

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Timeline

  • Customer Success & Project Manager

    March, 2022 - present