Kellen Richter

Kellen Richter is a seasoned professional in customer success and account management with extensive experience in the technology sector. Currently serving as a Principal Customer Success Consultant at Qualtrics since October 2023, Kellen previously held multiple roles at Outreach from April 2017 to October 2023, advancing from Customer Success Manager to Lead Customer Success Engineer, where responsibilities included mentoring new team members and consulting on best practices for Revenue Operations. Kellen's expertise encompasses Salesforce and Outreach integration, underscoring a strong focus on supporting enterprise clients. Earlier in the career at TEKsystems from June 2013 to April 2017, Kellen was an Account Manager specializing in Network and Telecom Services and also worked as a Technical Recruiter, demonstrating a blend of relationship management and technical acumen.