Matt D. is a seasoned professional in customer success and consulting, currently serving as a Senior Customer Success Consultant at Qualtrics since April 2021. In this role, Matt advises government leaders across various federal agencies on developing and optimizing research, customer experience, and employee experience programs. Prior experience includes positions as a Government Services Consultant at Bronner Group, LLC, where Matt provided strategic consulting across all levels of government, and earlier roles focused on research and management consulting for government clients. Matt's background includes a Bachelor of Arts in Geography with a Minor in Public Policy Studies from DePaul University, enhancing expertise in public sector challenges and experience management.
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