Michael Cooksey is an accomplished professional with extensive experience in community development, content marketing, and digital strategy. Currently serving as the Head of Qualtrics XM Community since March 2022, Michael leads the strategic growth of the official Qualtrics XM Community, focusing on program strategy and content for a global audience. Prior roles include Senior Manager of Content Marketing at Academic Partnerships, where a notable 25% increase in content pageviews was achieved, and Digital Marketing Manager at Gerber Technology, where Michael enhanced SEO efforts and developed successful content strategies. Additional experience includes senior leadership positions at Fandom and Viki, leading community development and support initiatives, and significant contributions to training and user support in earlier roles at Granicus and The Effective Edge. Michael holds multiple advanced degrees, including Master of Arts in English from San Francisco State University.
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