Michaela Shurts is a Program Director at Qualtrics, where they lead experience management programs for Enterprise clients. With a strong background in Customer and Employee Insights, Michaela has a passion for transforming data into actionable business outcomes. Previously, they held various roles at Qualtrics, including Director of Experience Management Programs, Senior Technical Account Manager, and Product Specialist. Michaela began their academic journey at Brigham Young University, where they earned a degree in Political Science, focusing on Development Economics and International Development.
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