Sarah Omana

Sarah Omana has extensive experience in customer success and account management across various industries. Currently serving as the Head of Customer Success for Enterprise US West and Global Head of Renewals at Qualtrics, Sarah oversees a team of over 30 specialists handling more than $1 billion in annual renewal revenue. Previous roles include Consulting Manager at Domo, Inc., where Sarah led a team managing a portfolio of enterprise customers with significant annual contract value, and various positions at Cerner Corporation, focusing on project management and client consulting. Sarah's early career includes leadership roles in advertising and internships that laid the foundation for a successful trajectory in customer-focused roles. Sarah holds a Bachelor of Science in Marketing from Kansas State University.