William Purdum is a Technical Success Manager at Qualtrics since December 2021, specializing in customer experience management by developing long-term strategies and account plans to ensure successful project execution. With extensive experience at Qualtrics, William partners with customers to design and implement various solutions, including data models and workflows. Previously, William served as an Analyst and Technical Account Manager, analyzing customer experience data for healthcare, retail, and service industries. Prior experience includes a role as a Senior Specialist and Technical Account Manager at Carahsoft, where responsibilities involved negotiating ServiceNow contracts for the Federal Civilian Market and facilitating platform demos. William holds a Bachelor of Business Administration in Finance from the University of Richmond and additional education in Business Administration from Universidad Carlos III de Madrid.
This person is not in any teams
This person is not in any offices