Rishikumar R. is currently a Senior Support Engineer for the Cloud Platform at Qualys, with prior experience as a Support Engineer in TE Connectivity, where responsibilities included building project roadmaps and engaging with business and engineering teams for portfolio management. Rishikumar served as a Student Assistant at San José State University, providing technical support to students and faculty while developing analytical dashboards. Previous roles include System Engineer at Hexaware Technologies, handling customer support for software infrastructures, and Information Technology Analyst at HCL Technologies, assisting users with technical issues and performing root cause analysis. Rishikumar holds a Master of Science in Data Analytics from San José State University and a Bachelor of Engineering in Information Technology from Vinayaka Mission's Research Foundation.
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