Shannon Grymes

Shannon Grymes has extensive work experience in the financial industry, specifically in roles related to digital product management, client engagement, and marketing. Shannon began their career at Capital One in 1995 as a Credit Review Analyst before being promoted to Brand Marketing Manager and later Senior Project Manager. In these roles, they managed direct marketing campaigns, new account set-up, and played a key role in launching new credit card products. At Little Scholars LLC, Shannon served as a Program Manager, overseeing market research, lead management, and account management for upmarket programs. Shannon then returned to Capital One, where they held various roles including Client Development for Partnerships Card Marketing & Analysis and Digital Product Manager for Partnerships Card Performance Marketing, during which they led digital acquisitions growth and drove Agile transformation for the Union Plus Digital Marketing Process. Most recently, Shannon joined Quanta Credit Services, Inc as the Director of Client Success, where they develop customized digital solutions for clients in the Collections and Recoveries industry, partners with clients to design and build omni-channel contact strategies, and serves as the primary point of contact for client onboarding and ongoing digital strategy optimization.

Shannon Grymes attended the University of Virginia from 1991 to 1995, where they earned a Bachelor's degree in English Language and Literature. During the same period, they also obtained a Bachelor's degree in Rhetoric and Communication Studies from the same university. The specific field of study for both degrees was not provided.