Rob O'Malley

Rob O'Malley is a seasoned business professional with extensive experience in business development and call center optimization across various regions, including Europe, Asia, and Eastern Europe. Currently serving as a Business Owner at BPO Growth Limited since July 2024, Rob has held notable positions such as Senior Director of Business Development at Movate and Head of Business Development at NCO EUROPE LIMITED. Previous roles include freelance consulting as a BPO Solutions Architect and a Solutions Architect at Teleperformance. Rob's career began in the call center industry, working for various organizations where significant contributions were made to major clients. Educational qualifications include a Master of Arts in Business Management from the University of Portsmouth and a Bachelor of Arts in Business Administration from the University of Southampton Business School. Additionally, Rob holds a diploma in Strategic Outsourcing from the Global Sourcing Association.