Sanelisiwe Nhleko

Sanelisiwe Nhleko is a Senior Quality Assurance Analyst at Quantanite since October 2023, previously serving as a Quality Assurance Analyst at Nutun from June to August 2023. Prior experience includes a role at Merchants from December 2021 to May 2023, where responsibilities encompassed coaching and evaluating performance as Acting Coach for the VodaPay Business Unit, as well as serving as Deputy Team Leader and Point of Contact. In these roles, Sanelisiwe focused on call evaluation, performance management, and team coaching to elevate customer satisfaction and adherence to quality standards. Earlier experience includes working as a Call Center Representative for the VodaPay Business Unit, handling a wide range of customer inquiries and transactions.