Katrina Joyce Leal

Katrina Joyce Leal is a skilled professional with diverse experience in customer service and administration. Currently serving as a Front Office Receptionist at Quantum Global Solutions since March 2022, Katrina has previously worked as an SEO Content Writer at FaithGiant and held various receptionist and administrative roles at Al Shaheen Medical Center, where responsibilities included patient interactions, appointment scheduling, and inventory management. Additional experience includes a role as a Travel Consultant at Egencia, managing corporate travel reservations, and as an Associate Software Engineer at Accenture, focusing on software testing and defect logging. Katrina's career began at Cebu Pacific Air as a Reservation Ticketing Agent, where exceptional customer service was a priority. Katrina holds a Bachelor of Science degree in Information Technology from South Mansfield College.