Quantum Health
Jim J. is an experienced IT and operations manager with a robust background in technical support and customer service. Currently serving as the Manager of IT Operations Support Center at Quantum Health since March 2024, Jim previously held multiple roles at Olive from July 2019 until its dissolution in November 2023, including Manager of Production Support Engineering and Production Support Engineer. Prior experience includes a significant tenure at Verizon from May 2005 to November 2018, where Jim advanced through various supervisory roles, focusing on team development, operational improvements, and quality assurance initiatives. Educational qualifications include a Bachelor of Science in Education from The Ohio State University.
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