Quantum Health
Martha Donis is a skilled health services coordinator currently working at Quantum Health since August 2023, where responsibilities include communicating with patients and their families regarding billing and insurance matters while maintaining high standards of customer service. Prior to this role, Martha held multiple positions at JPMorgan Chase & Co. from March 2011, including branch support mortgage loan officer, bilingual mortgage loan officer, executive office business analyst, and mortgage loan specialist. In these roles, Martha engaged with high net worth clients, offered mortgage products, managed customer complaints, and provided support to customers facing delinquencies. Martha holds an Associate's Degree in Business Administration and Management from Ohio Business College-Columbus, obtained between 2014 and 2017.
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Quantum Health
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Quantum Health is an award-winning consumer healthcare navigation company that delivers an unparalleled consumer experience based on empathy and trust, enabling employers to achieve industry-leading satisfaction rates and independently validated claim savings. Launched in 1999, Quantum Health’s model is based on years of consumer research and the insights learned from guiding millions of consumers and their providers through their healthcare journey.