Ram Niwas Y.

Ram Niwas Y. has a diverse work experience spanning from 2014 to 2023. Ram Niwas started their career at Concentrix in 2014, where they worked as a CRM-OPS handling queries for Amazon Seller Support. In 2015, they joined FIS as a Team Member, specializing in Returns and Repair for the "O2.co.uk" Chat Process. From 2015 to 2021, Ram worked at HCL Technologies, first as an L2 Tech Support and later as a Specialist, responsible for troubleshooting technical issues and providing customer assistance. In 2023, they joined Quatrro Business Support Services as a Solutions Support Engineer, working closely with sales teams to offer technical solutions to meet customer requirements.

Ram Niwas Y. completed their education as follows:

- From 2010 to 2014, they attended Dr. A.P.J. Abdul Kalam Technical University and earned a Bachelor of Technology (BTech) degree in Electrical, Electronics and Communications Engineering.

- During the same period, they also attended Motivational Pathway and obtained a Bachelor of Technology (BTech) degree in Electronics and Communications Engineering.

- From 2008 to 2010, they studied at GMSSS 46D CHANDIGARH, INDIA and completed an Intermediate degree in Science.

- From 2001 to 2007, they attended Kendriya Vidyalaya and completed their High School education.

In addition to their formal education, Ram Niwas Y. also obtained several certifications:

- In September 2022, they completed a course in Business Analytics with Excel from Simplilearn.

- In September 2022, they also completed a course in Introduction to MS Excel from Simplilearn.

- In October 2020, they received the Certified Web Professional - E-Commerce Specialist (CWP) certification from Internshala.

- In September 2020, they completed the Elements of A.I. course offered by Reaktor.

- In September 2020, they also obtained The Fundamentals of Digital Marketing certification from Google Digital Garage.

It is worth noting that Ram Niwas Y. has mentioned a "Summer training from R.D.S.O, Lucknow" but has not provided any further details about the obtained month or year.