Dave Enriquez

Dave Enriquez has a strong background in various technical roles. Dave started their career as an Advertising Graphic Designer at Airline International Luggage, Inc. from September 2011 to February 2013, where they focused on image editing, website improvement, and coaching photography techniques.

Dave then worked at Hostgator.com as a Junior System Administrator from April 2013 to April 2014. In this role, they troubleshooted DNS and server issues, resolved MySQL database problems, assisted customers with root access, and resolved various server errors.

After that, Dave joined BigCommerce in May 2014. Dave initially served as a Bigcommerce Tech Support (Level I and II) until January 2016. In this position, they provided technical support and assistance to customers. Dave then became an Escalations Engineer until August 2016, addressing and resolving escalated issues. From August 2016 to May 2017, they worked as an Enterprise Onboarding Consultant, responsible for onboarding large-scale enterprise merchants to the Bigcommerce platform and managing their projects.

Dave also worked at Gurock Software GmbH from October 2017 to April 2022. Dave started as a Product Support Engineer until July 2018, and then became a Lead Support Engineer. In these roles, they provided support and assistance to customers, specializing in software products.

In April 2022, they joined Adobe as a Technical Account Manager, responsible for managing and supporting customer accounts. Currently, they are working at Idera as a DevOps Manager, starting in September 2022.

Overall, Dave Enriquez has gained extensive experience in technical support, system administration, customer onboarding, and project management throughout their career.

Dave Enriquez's education history is as follows:

In 2008, they enrolled at Vista College and completed their degree in Website Advertising Graphics & Design in 2010. During this time, their field of study focused on Graphic Design.

In 2019, they attended Austin Community College, where they completed a Web Developer Bootcamp. The specific degree obtained is not mentioned.

Additionally, Dave Enriquez has obtained several certifications. In December 2015, they received the OMI Certificate for Search Engine Optimization from the Online Marketing Institute. In April 2022, they obtained certifications in Business Etiquette: Phone, Email, and Text, Business Writing Principles, Executive Presence on Video Conference Calls, and Learning Excel 2019 from LinkedIn.