Ana R.

Ana R. is an experienced professional in customer research and insights, currently serving as the Customer Research and Insights Lead at Urban Utilities since September 2022. Ana previously held the position of Senior Consultant - Customer Experience and Insights at Mater from February 2022 to August 2022, and served as a Senior Insights Analyst and Senior Market Research & Insights Analyst at Brisbane City Council from February 2018 to February 2022. Other relevant roles include Senior Market Research Analyst at Enhance Research, Customer Insights Analyst at Retail Food Group, Marketing and Communications Officer at Canstruct, and Market Research Analyst at Moby Venture Commercialization (MVC). Ana's educational background includes a Master’s Degree in Business Administration and Management with a major in Marketing from The University of Queensland, along with a Bachelor’s Degree in Business Management from the same institution, and additional certification in Consumer Neuroscience & Neuromarketing from Copenhagen Business School.