Jamie Coleman possesses extensive experience in customer experience and technical support across multiple organizations. Currently serving as the VP of Customer Experience at Quest Software since November 2016, Jamie has held various roles within the company, including Sr. Director and Director of Global Technical Support. Prior to this, Jamie worked at Dell from September 2012 to November 2016, progressing from Support Manager to Head of Support EMEIA. Jamie's earlier experience includes roles in technical support and system administration at Quest Software, Musgrave, Moog Inc., and PFH Technology Group. Academic credentials include a Master of Business Administration from the University of Limerick and two Associate’s Degrees in Information Technology Support and Commercial Computing from Munster Technological University and Cork College of Commerce, respectively.
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