John Hernandez

John Hernandez is an experienced executive currently serving as President & General Manager at Quest Software since January 2023. Previously, John held various senior leadership roles at Genesys, including EVP & General Manager of Genesys Multicloud and SVP & General Manager of Genesys Engage from April 2020 to December 2022. Additionally, John was CEO at Selligent Marketing Cloud and served as COO & SVP of Service Cloud at Salesforce. Other notable positions include Vice President & General Manager roles at IBM and Cisco, as well as a Director of Marketing position at Genesys - AlcatelLucent Corporation. John's career began in management at various startups before serving as Sr. Product Manager at Nortel Networks. John graduated from Santa Clara University with a degree earned between 1986 and 1990.