Josue Farrugia

Josue Farrugia is an experienced technical support professional with a strong background in enterprise solutions, currently serving as an Enterprise Technical Support Sr. Advisor at Quest Software since March 2016, specializing in KACE products. Responsibilities include troubleshooting network issues, configuring system deployments, providing customer training, and creating knowledge base articles. Previously, Josue held various technical support roles at Dell from March 2013 to November 2016, where support was provided to customers in Latin America and the Caribbean. Josue also has experience in customer service, having worked at APAC Customer Services and BANCO GENERAL. Josue holds a degree in Investment and Risk Analysis from Universidad de Panamá and a Bachelor of Commerce from Colegio Bilingue Emanuel.