Ilan Dobuler is an accomplished project and customer care operations manager with extensive experience in leading teams and enhancing operational efficiency. Currently serving as a Project Manager at Questel since July 2019, Ilan previously excelled as a Customer Care Operations Manager at Altria Israel, Ltd., where Ilan managed an award-winning department with over 70 agents across multiple locations. Responsibilities included workforce management, emergency response solutions, and human resources oversight. Ilan's career spans various roles in customer care, management, and operations, including positions at Slice of Life Restaurant and HAS Advantage, showcasing strong leadership and strategic planning abilities. Ilan holds a BA in Business Management and Finance from Lander Institute Business School and a certification as a travel agent from the Israel School of Tourism.
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