Pierre-Alexis Bayen

Pierre-Alexis Bayen is an experienced professional in the fields of customer experience and operations. Currently serving as the Customer & Operations Director for QuestionPro in France since October 2024, Pierre-Alexis co-founded Tactix, a qualitative research platform, and held the position of CEO until its acquisition by QuestionPro in September 2024. Prior to these roles, Pierre-Alexis worked as a Senior Consultant at frog, where significant contributions included leading the development of an aerial drone inspection solution. Additional experience includes a brief tenure as a Senior Data Consultant at BLOOM and a successful consulting role with Capgemini Invent, where notable achievements encompassed the creation of a digital maturity assessment method and a go-to-market strategy for a subsidiary. Pierre-Alexis holds a Master in Management from ESCP Business School and completed a Fullstack programming program at Le Wagon.