Bita Valinejad is an experienced Production Support Analyst at Questrade Financial Group since August 2015, specializing in tier 3 support for critical production applications, monitoring business batch processes, and incident troubleshooting. Previous experience includes a role as Application Support Analyst/OSS, BSS Engineer at Ericsson, focusing on online charging system servers and maintaining application servers, followed by a similar position at Mobinnet, where responsibilities encompassed managing Linux application servers, Oracle database tuning, and preparing reports. Bita's career also includes working at Huawei as a Mobile Value Added Services Engineer, maintaining Linux application servers, and troubleshooting various application issues. Bita began work in the technical support domain at Atieh Dadeh Pardaz, serving as the primary service contact for customer needs. Bita holds a Bachelor of Science degree in Computer Science from Sheikh Bahaee University.
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