Kunal Ghumra is an experienced workforce management professional currently serving as a WFM Intraday Analyst at Questrade Financial Group since November 2022, following the acquisition of Flexiti where Kunal began the role. Prior experience includes multiple positions at Rogers Sports & Media from August 2018 to November 2022, including Workforce Analyst, Ecare Associate, and Customer Service Representative, as well as a Customer Service Representative role at Millennium 1 Solutions. Kunal began a career in human resources at Transformers & Rectifiers (India) Ltd, focusing on recruitment and training as Assistant Manager. Kunal holds an MBA from EIILM University and is a Certified PPA Practitioner, specializing in individual behavior analyses for recruitment and professional development.
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