Nicole Franklin

Nicole Franklin has extensive work experience in various roles related to customer success management and property management.

Nicole is currently a Customer Success Manager at Quext, where they partner with customers to identify areas of value, improvement, success, and growth. Nicole effectively communicates and assists with action items to aid in the development and growth of customers and the company. Nicole actively participates in networking functions and volunteer opportunities to expand their portfolio.

Prior to their current role, Nicole worked as an Assistant Community Manager at Greystar from 2019 to 2022. Here, they maintained high community occupancy levels, supported sales efforts, and managed accounts receivable bookkeeping.

Before joining Greystar, Nicole served as a Managing Partner at Traum Auto Group LLC from 2017 to 2019.

From 2013 to 2018, they worked as an Assistant Community Manager at Alliance Residential Company, where they played a key role in maintaining high community occupancy levels, supporting sales efforts, and managing financial information.

Nicole also has previous experience as an Assistant Community Manager at Asset Plus Companies from 2011 to 2013. Here, they again focused on maintaining high community occupancy levels, supporting sales efforts, and managing financial information.

Their earliest work experience was as a Corporate Account Representative at National Processing Company from 2007 to 2011. In this role, they cold-called business owners to open new merchant accounts and actively participated in networking events and chambers of commerce to generate leads and expand portfolios.

Overall, Nicole Franklin has a strong background in customer success management, property management, and sales, with a demonstrated ability to effectively communicate, support, and motivate teams while maintaining financial responsibilities.

Nicole Franklin began their education in 2005 at Chattahoochee Technical College, where they studied Elementary Education and Teaching. Nicole attended the college for a year, completing their studies in 2006. Nicole does not possess a degree in this field, as the provided information does not mention their degree attainment. In March 2017, they obtained a certification as a Real Estate Broker/Sales Agent from the Champions School of Real Estate.