Deyan Donev is a SaaS leader and Director of Technical Support at Quickbase, where they have transitioned from roles such as Senior Manager and Technical Support Manager. Previously, Deyan managed Service Delivery and DevOps at Micro Focus, overseeing multi-regional teams and ensuring the delivery of cloud services. Their extensive experience includes high-level escalation management at Hewlett Packard Enterprise, where they focused on customer satisfaction and operational efficiency. Deyan holds a degree in Economics from New Bulgarian University.