Julia Alanis

Julia Alanis serves as the Customer Experience Business Insights Manager at QuidelOrtho since February 2020, where responsibilities include orchestrating analytics solutions to enhance customer service performance, managing key account insights, and leading continuous improvement projects. Prior experience at Quidel involved roles as a Senior IS Analyst and Business System Analyst, contributing to cross-functional projects and implementing integrated reporting and CRM systems. Julia's career began at Aeroflex as an Information System Administrator and IT Engineer, focusing on business analysis and project management. Early experience also includes a position at Banorte as a Business Analyst Project Manager. Julia holds multiple degrees in Information Technology from Tecnológico de Monterrey and a Data Mining Certificate from UC San Diego Extended Studies.