Rabih Harfouche

Rabih Harfouche has extensive experience in customer excellence and service management within the medical equipment industry. Currently serving as a Senior Customer Excellence Manager for the distributor market in EEMEA at QuidelOrtho since May 2017, Rabih previously held the position of Equipment Support Manager for EMEA. Prior roles include Service Manager for Hill-Rom, where responsibilities encompassed after-sales support across the MEATI region and team management, and International Service Support Engineer at Diagnostica Stago, overseeing the Saudi service team and providing technical training. Rabih's early career featured a role as Senior Field Service Engineer at Pharmatec, focusing on service calls, diagnostics, and parts management for dialysis and BCT machines. Educational credentials include an MBA with a focus on project and operation management from Geneva Business School, alongside degrees in electrical and automation engineering from Lebanese University and the Technical Industrial Institute of Dekwaneh.