Robert Gallander

Robert Gallander is a seasoned professional with extensive experience in client management, operational leadership, and departmental design. Currently serving as the Quality Assurance Director at Quill & Arrow LLP since May 2023, Robert has also contributed as an Adjunct Faculty member at California Lutheran University, teaching Client Relationship Management in the Digital Age for MBA students. Prior roles include Client Services Manager at Knight Law Group, LLP, and Senior Manager of Account Management & Operations at WebMD, where significant efficiencies and client satisfaction initiatives were implemented. Robert's background includes leadership positions in advisory services and project management across multiple organizations, demonstrating a strong focus on enhancing client experiences and business outcomes. Robert holds an MBA from California Lutheran University and a BA in Communication Studies from California State University, Northridge.