Quill & Arrow LLP
Robert Gallander is a seasoned professional with extensive experience in client management, operational leadership, and departmental design. Currently serving as the Quality Assurance Director at Quill & Arrow LLP since May 2023, Robert has also contributed as an Adjunct Faculty member at California Lutheran University, teaching Client Relationship Management in the Digital Age for MBA students. Prior roles include Client Services Manager at Knight Law Group, LLP, and Senior Manager of Account Management & Operations at WebMD, where significant efficiencies and client satisfaction initiatives were implemented. Robert's background includes leadership positions in advisory services and project management across multiple organizations, demonstrating a strong focus on enhancing client experiences and business outcomes. Robert holds an MBA from California Lutheran University and a BA in Communication Studies from California State University, Northridge.
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Quill & Arrow LLP
We are a rapidly-expanding law firm located in Westwood, CA specializing in plaintiff-side lemon law and personal injury litigation. Our team consists of driven, talented individuals who pride themselves on their work. In just over two years, we've grown from three to just over 100 staff, including 13 associate attorneys, and have won over $100 million for our satisfied clients. Our firm is recognized for our distinct, aggressive approach to litigation. We never shy from trial, and instead embrace it; we always go the extra mile to ensure every legal approach is rigorously taken for our clients. We the attorneys, for the people.