Jamie Monville

Jamie Monville is a Senior Curriculum Product Manager at Quill.org, with a progressive career focused on enhancing customer experience and service design for diverse audiences. Jamie's previous role as Product Manager at the University of Michigan included building a mentorship service and developing customer experience practices, achieving significant impacts such as a biweekly newsletter with a 75%+ open rate and coaching over 70 clients in career development. Jamie's experience encompasses service design for liberal arts students, management of a tech support desk's customer experience, and contributions to various writing and literary initiatives. Jamie holds a Master of Science in User Experience Design and a Bachelor of Arts in English Language and Literature from the University of Michigan.