Leo Burke

Leo Burke's work experience is as follows:

- At Quilt Software, Leo worked as a Sales Operations Analyst starting in November 2022.

- Prior to that, Leo worked at Ceres Imaging, where they held two roles. Leo started as a Customer Success Manager in May 2019 and worked until January 2020. In this role, they collaborated with various teams to meet Customer Success goals and ensured timely and effective communication with customers. Leo then transitioned into the role of Lead Customer Success Data Analyst from January 2020 to February 2022. In this role, they performed analysis on customer retention, churn, engagement metrics, and account health, and worked closely with Sales, Operations, Marketing, and Product teams to achieve company-wide goals.

- Leo also gained experience at NESTEGG PROPERTY MANAGEMENT, where they worked as a Business Operations Analyst from June 2018 to December 2018. In this role, they oversaw day-to-day operations of multiple properties, supported strategic project management, and managed contractor hiring and expenses.

- Leo started their career as a Freight Analyst Intern at Wayfair from June 2015 to December 2015. Leo utilized SQL to extract data, provided analysis reports, and worked cross-functionally to establish logistical accounts between carriers and suppliers.

- Before that, Leo worked at MAPFRE ASISTENCIA as an International Assistance Coordinator from February 2013 to June 2015. Leo handled inquiries with an Oracle ERP system, coordinated assistance with foreign subsidiaries and hospitals, and maintained high standards of customer service.

Overall, Leo Burke has experience in sales operations, customer success management, data analysis, business operations, and international assistance coordination.

Leo Burke completed a Bachelor of Commerce degree in Business Information Systems at the University of Galway - J.E. Cairnes School of Business & Economics from 2013 to 2017. Leo then pursued a Master of Science degree in Business Analytics at the same university from 2017 to 2018.