Lux Aprile

Lux Aprile is an experienced professional currently serving as a Payments Product Support Representative at Quilt Software since May 2024, focusing on internal PayFac knowledge and team leadership in hardware acquisition and setup. Prior experience includes serving as the Content Creation, Payments, and Support Team Lead at eTailPet, where significant contributions were made during the company's startup phase by establishing a Service Desk environment and transitioning support to an in-house model. Additional roles at Zynex Medical, GameStop, Walgreens, and Apple highlight expertise in customer service, technical support, and team management, while early service as a Combat Medic in the US Army provides a foundation of leadership and resilience. Lux Aprile graduated from Smithtown High School East in 2014.