Kemlie Alexandre is a seasoned customer experience professional with extensive experience in various managerial roles. Currently serving as Customer Experience Manager at Quince since November 2022, Kemlie develops and implements strategies to enhance customer satisfaction and loyalty while analyzing feedback for improvement. Prior roles include Customer Retention Manager at EasyHealth, where performance of Client Advocates was supervised, and Senior Sales Lead at GoHealth, focusing on relationship management and training representatives. Kemlie also held positions as Business Account Manager at Spectrum, fostering customer relationships, and Sales Manager at Red Ventures, responsible for training and overseeing a large sales team. Kemlie holds an Associate of Arts degree in Finance from Florida International University.
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