Felipe Lima

Felipe Lima is a seasoned professional in social media management and customer experience, currently serving as a Senior Social Media Analyst at QuintoAndar since August 2021. Felipe has extensive experience in monitoring social media platforms and generating reports on team demands. Prior to this role, Felipe worked at Squid as a Customer Experience representative, focusing on user support via email and maintaining high service standards. Felipe's earlier positions at Sallve and QuintoAndar involved customer interaction across various communication channels and contributing to operational improvements in rental negotiations. Felipe's career began at Vivo, providing post-sale support, and includes administrative assistance at Grupo Seres. Felipe holds a Bachelor's degree in Advertising and Propaganda from Uninove, alongside technical qualifications in Web Design and Marketing from Microcamp and Udemy.