Wendel Tiago Ribeiro dos Santos

Wendel Tiago Ribeiro dos Santos is an experienced professional specializing in project management and operational excellence, currently serving as the Planning & Strategy Coordinator at QuintoAndar since January 2019, where responsibilities include efficiency improvement projects and the transition of customer service BPOs. Previously held roles include Operational Excellence / Lean Office Coordinator and Quality & Management Specialist at QuintoAndar, and Management Specialist at Iguatemi Empresa de Shopping Centers. Wendel has also worked as a Consultant at FALCONI Consultores de Resultado, delivering significant projects in the industrial and retail sectors. Educational qualifications include an MBA in Digital Business from MBA USP/Esalq and various courses in agile methodologies, people analytics, and engineering.