Natalia Goez

Natalia Goez has extensive experience in project management and quality assurance, currently serving as Directora PMO at Quipux since October 2012, where responsibilities include improving service desk operations, managing personnel, ensuring service level compliance, monitoring customer satisfaction, and resource management for the service area. Previously held roles at Quipux include Directora de planeación, where the implementation of a quality management system based on CMMI Dev. and ISO 9001/2008 was coordinated, and positions as Analista de calidad and Analista de soporte, focusing on software testing, requirement tracking, and client support. Natalia holds a degree in Business Administration from Universidad de Antioquia and a degree in Data Systems Engineering from Politécnico Colombiano 'Jaime Isaza Cadavid'.