Robin Charret

Robin Charret has worked in the customer experience and customer support fields for the past nine years. In 2019, they became the Customer Experience Director at Quividi, and also took on the role of Customer Success Manager. Robin also held the position of Talent Acquisition Officer at Voodoo.io in 2019. In 2018, they were a Creative Marketing Coordinator at Blizzard Entertainment, and from 2011 to 2018, they held two roles at Blizzard Entertainment: Esports Coordinator and Specialist Customer Representative. As Esports Coordinator, they were responsible for the Hearthstone Nationals program, from inception to execution, as well as the European Hearthstone Championship Tour Playoffs and BlizzCon broadcast localization. As Specialist Customer Representative, they provided support to customers through mail, online chat and phone.

Robin Charret obtained a BTS (Certificate of Superior Technician) in Management of Commercial units from St Marguerite (private) between 2008 and 2009. Prior to that, they had obtained a Bac in Commerce from Lycée Balzac in 2004-2005.