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Kevin Knox

Principal Customer Service Engineer at Qumulo

Kevin Knox has a diverse work experience spanning multiple industries. Kevin began their career as an Assistant Mobile Sales and Installation Manager at Circuit City, where they sold car audio/video/navigation systems, managed employees, and performed installations. Kevin then moved on to work at Magnolia Audio/Video as a Custom Installation Technician, responsible for installing and troubleshooting audio/video systems. At Intermec Technologies Corporation, Kevin served as a Senior Engineer-Product Support III, providing technical support to customers, troubleshooting hardware and software issues, and training support engineers. Kevin later joined Bry's Electronics as a Custom Installation Technician/Lead Installer/Shop Foreman, where they installed various systems into vehicles and trained employees. Kevin then worked at Dell EMC as a Software Quality Sr Engineer and Tech Support Engineer III, where they handled complex customer issues, analyzed network traffic, and utilized various diagnostic tools. Currently, they are employed at Qumulo as a Principal Customer Service Engineer, showcasing their expertise in customer service and success engineering.

Kevin Knox attended ITT-Technical Institute from 2003 to 2005, where they studied Computer Electronics Engineering Technician. Kevin then went on to Edmonds College, but specific dates and degrees obtained are unknown.

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Previous companies


Timeline

  • Principal Customer Service Engineer

    September, 2022 - present

  • Customer Success Engineer

    April, 2018