Kevin Knox has a diverse work experience spanning multiple industries. Kevin began their career as an Assistant Mobile Sales and Installation Manager at Circuit City, where they sold car audio/video/navigation systems, managed employees, and performed installations. Kevin then moved on to work at Magnolia Audio/Video as a Custom Installation Technician, responsible for installing and troubleshooting audio/video systems. At Intermec Technologies Corporation, Kevin served as a Senior Engineer-Product Support III, providing technical support to customers, troubleshooting hardware and software issues, and training support engineers. Kevin later joined Bry's Electronics as a Custom Installation Technician/Lead Installer/Shop Foreman, where they installed various systems into vehicles and trained employees. Kevin then worked at Dell EMC as a Software Quality Sr Engineer and Tech Support Engineer III, where they handled complex customer issues, analyzed network traffic, and utilized various diagnostic tools. Currently, they are employed at Qumulo as a Principal Customer Service Engineer, showcasing their expertise in customer service and success engineering.
Kevin Knox attended ITT-Technical Institute from 2003 to 2005, where they studied Computer Electronics Engineering Technician. Kevin then went on to Edmonds College, but specific dates and degrees obtained are unknown.
Previous companies
September, 2022 - present
April, 2018