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Taska Harnischfeger

Principal Customer Success Manager EMEA at Qumulo

Taska Harnischfeger has a diverse work experience spanning over a two-decade period. Their most recent role was at Qumulo, where they worked as a Principal Customer Success Manager for EMEA. Their responsibilities involved project management, account management, and process improvement for enterprise and strategic customers across Europe, the Middle East, and Africa.

Before joining Qumulo, Taska worked as the President and Lead Consultant at taro Consulting, a consulting group specializing in technical and international business consulting. In this role, they supported customers in various areas such as IT network management, online marketing, intellectual property development, and business development.

Taska also gained experience at IT4IPM and GEMA Gesellschaft, where they served as a Sustaining Engineering Coordinator and Technical Project Manager for software development projects. Their responsibilities included coordinating technical support, evaluating change requests, and managing IT projects.

During their career, Taska took a break for maternity leave and worked as a Principal at English by Taska. Taska also gained valuable experience in their early career at IBM, Trigo, CollabNet, and Eazel, where they held various technical support and management roles.

Overall, Taska Harnischfeger has developed a broad skill set in project management, technical support, and consulting, with a strong focus on customer success and service excellence.

Taska Harnischfeger obtained a Bachelor of Arts degree in Biological Sciences from the University of Chicago in 1997. In 2008, they passed the CELTA certification at the Berlin School of English, specializing in Teaching English as a Foreign Language. Taska also completed a Zwischenprüfung in Vorderasiatische Archäologie (Near Eastern Archaeology) at Ludwig-Maximilians-Universität München from 2006 to 2008. In terms of additional certifications, they became a Certified ScrumMaster through ScrumAlliance in 2011 and obtained the ITIL v3 Foundation certification from Loyalist Exam Services in 2010.

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Timeline

  • Principal Customer Success Manager EMEA

    August, 2019 - present

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