Bill Heaven

Senior Customer Success Manager at Quorum Software

Bill Heaven has a strong background in customer success and account management, with experience spanning across various companies in the energy industry. Bill is currently working as a Senior Customer Success Manager at Quorum Software since July 2022, where they previously held the position of Customer Success Manager since February 2021. Prior to that, they worked as a Customer Success Manager at Aucerna from August 2019 to February 2021.

Before joining Aucerna, Bill worked at Micotan Software Company Ltd as an Account Manager for the Generwell division from 2018 to August 2019. Bill then transitioned to Tervita Corporation in 2013, starting as an Account Manager and eventually becoming a Senior Account Manager and a Senior Account Manager | Team Lead Corporate Sales. Their responsibilities at Tervita included managing top-level accounts, developing and implementing account strategy plans, and coaching sales reps in business development.

Earlier in their career, Bill worked at Romex Resources Inc. as a Project Manager from June 2012 to August 2013. Prior to that, they spent several years at Renelco Energy Inc. as a Technical Sales | Operations Lead from July 2006 to June 2012, and at Aqueolic Canada Ltd. as a Technical Sales from January 1998 to July 2006.

Overall, Bill Heaven has a strong track record in customer success, account management, and sales within the energy industry.

Bill Heaven has a Bachelor of Science degree (BS) from the University of Wyoming. Bill also holds an Associate of Science degree (AS) from Brigham Young University - Idaho.

Links

Timeline

  • Senior Customer Success Manager

    July, 2022 - present

  • Customer Success Manager

    February, 2021