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Benjamin Robinson

It Incident & Problem Manager at QVC Group

Benjamin Robinson is an experienced IT professional with a strong background in incident and problem management. Currently serving as an IT Incident & Problem Manager at Qurate Retail Group since April 2019, Benjamin oversees critical technology and business incidents and drives root cause analysis initiatives. Prior experience includes a long tenure at Barclays Bank as a Senior Problem Manager - Technology, where responsibilities included managing major incidents and implementing preventive measures. Earlier, Benjamin worked as a Help Desk Manager at Cozen O'Connor, leading a team to provide technical support across multiple locations. Benjamin holds a Bachelor's Degree in Management Information Systems from Eastern University and a diploma from Central High School.

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