QVC Japan
Eriko Kanno (Terada) has extensive experience in administrative and community roles, currently serving as a Community Specialist at QVC Japan, Inc. since May 2013, after holding positions as a Senior Executive Assistant and Executive Assistant within the same organization. Prior to joining QVC, Eriko worked as a Senior Secretary at Citi Cards Japan, Inc. from August 2012 to May 2013 and spent over seven years at UBS Securities Co., Ltd as a Secretary. Eriko's early career includes the role of Administrative Supervisor at Miki Travel from 2002 to 2004 and as a Reservation Agent at Hilton from September 2000 to 2002. Eriko holds a Bachelor's degree in International Travel and Tourism from the University of the Arts London, completed between 1997 and 2000, and a Foundation degree from Queen Mary University of London from 1995 to 1996.
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QVC Japan
In QVC Japan, 1,500 professional team members are working at the head office in Kaihin Makuhari, Chiba City, and at the distribution center in Sakura City, both in Chiba Prefecture, Japan. Our competitive operating model is based on the “One-stop operation” where processes from purchasing to shipping are carried out internally. All functions from buying, broadcasting, customer contact, Ecommerce, shipping to creative processes such as programming, planning/creating of shows, web design and copywriting are performed in-house. Professionals from different fields provide a compelling shopping experience to our customers from various angles. This operating model has been implemented in all of our global sites to enhance QVC’s brand credibility and to offer better products to our customers efficiently. QVC Japan provides an atmosphere in which each and every team member are provided with opportunities to gain in-depth knowledge and experience in order to advance their skills and career. QVC, where team members from various functions strive to provide a fun shopping experience to all customers.