Heather Kidwell

Heather Kidwell is an experienced operations and onboarding specialist, currently serving as an Onboarding Specialist at R. M. Roach & Sons since August 2017 and as a District Operations Coordinator at H&R Block since August 2014. At H&R Block, responsibilities include managing operational activities across two districts with a combined revenue of $19 million, optimizing staffing, maintaining inventory for 45 offices, and hiring over 400 seasonal associates. Previous roles include Marketing Director and Executive Level Personal Assistant at Jan & Dan Team-RE/MAX Roots, where marketing strategies enhanced business growth, and Business Operations Director at The Little Gym of Winchester, focusing on staff productivity and operational efficiency. Early career experience includes patient coordination in dental and veterinary settings, underscoring strong interpersonal and administrative skills. Heather holds a Bachelor of Arts degree in Early Childhood Development and Child Psychology/Elementary Education from Saint Leo University.