The Customer Experience team at R.M.Williams is dedicated to enhancing the consumer journey across all touchpoints. This team focuses on ensuring a seamless and gratifying shopping experience in both physical stores and online. They are responsible for managing customer support, designing CX strategies, analyzing customer feedback, and driving operational excellence in global store operations to foster loyalty and satisfaction.
Aimee Nicholls
Operations Manager
Anjali Raval
Senior Support Analyst
Brian Sliman
Head Of CX
Curtis E.
CX Strategy & Operations Direc...
Katherine Wallace
Assistant Manager
Marne Williamson
Omni-channel Experience Manage...
Martina Patti
Senior CX Manager
Rebecca D.
Customer Experience Manager
Ruben Clavel
Global Store Operations Manage...
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